Contact Us
General Inquiries
Monday - Friday 10AM -4PM
(513) 761-7387
Email: info@PINCincinnati.org
We are currently experiencing high call volume. Thank you for your patience as our team works hard to respond to every caller.
Current Clients
To communicate with us most efficiently, current clients can use our texting service, VetHero, at
(513) 596-6109, for:
Appointment requests
Prescription refill requests
General questions or updates
Please know that it may take us 24-48 hours to reply to your message
Text START to (513) 596-6109 to get set up with VetHero.
If you prefer email, you may reach our team at:
info@PINCincinnati.org
Prescription Refills:
We will text you when your pet’s prescription is ready for pickup.
Please allow 48 hours for our staff to process all refill requests.
How to Become a PIN Client:
Review our Clinic Pricing & Policies and Financial Attestation & Eligibility Requirements to ensure you qualify.
Call (513) 761-7387 to speak with our team about becoming a client.
Surgeries – available to current clients only.
*Spay, neuter and other surgeries are available to current clients only. If you are not a current client but you are eligible and have reviewed our Clinic Policies and Procedures (including pricing), please call us at the number above.
**For general public spay/neuter, you can contact Ohio Alleycat Resource (OAR) 513-871-0185, or United Coalition for Animals (UCAN), 513-721-7387. For surgeries, you can utilize any number of local private veterinary clinics.
In case of emergency, please contact:
Med Vet: (513) 561-0069
CARE Center: (513) 530-0911
Grady Veterinary Hospital: (513) 931-8675
